CATEGORY:
Information Technology
CLASSIFICATION:
Classroom
Class Description
Overview:
CompTIA A+ certification validates the latest skills needed by computer support professionals, and confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
Who Should Attend:
At Course Completion:
Prerequisite(s) or equivalent knowledge:
Outline:
1. Personal Computer Components
- The following concepts are covered in this lesson:
- Hardware components
- Storage Devices
- Computer Connections
2. Operating System Fundamentals
- The following concepts are covered in this lesson:
- Directory and file management
- System Management
- Boot Processes
- System Monitoring and Management
- System Troubleshooting
3. PC Technician Professional Best Practices
- The following concepts are covered in this lesson:
- Electricity
- Understanding Static Electricity
- Power supplies
- Safety with computers
- Tools and software for safety
4. Installing and Configuring Peripheral Components
- The following concepts are covered in this lesson:
- Display Devices
- Install and configure I/O Devices
- Adapter Cards
- Multimedia Devices
5. Installing and Configuring System Components
- The following concepts are covered in this lesson:
- Installing Storage Devices
- Power supplies
- Memory
- System BIOS and CMOS
- Understanding the POST process
6. Troubleshooting System Components
- The following concepts are covered in this lesson:
- Troubleshooting Storage Devices
- Trouble shooting Power Supplies
- Troubleshooting Memory
- Troubleshooting CPUs and System Boards
7. Installing and Configuring Operating Systems
- The following concepts are covered in this lesson:
- Install Microsoft Windows
- Upgrade Microsoft Windows
- Optimizing Windows
8. Maintaining and Troubleshooting Microsoft Windows
- The following concepts are covered in this lesson:
- System Utilities
- Troubleshooting Windows
- System Recovery for Windows
9. Networking Technologies
- The following concepts are covered in this lesson:
- Network communications
- Internet connections
- Network Installation
- Network Addressing and Gateways
- Network Troubleshooting
- Wired and Wireless Network connections
- Understanding Network Architectures
10. Installing ad Managing Network Connections
- The following concepts are covered in this lesson:
- Creating Network Connections
- Web Browsers
- Troubleshooting Networks
11. Supporting Laptops and Portable Computing Devices
- The following concepts are covered in this lesson:
- Notebook Computer Components
- Handheld Devices
- Troubleshooting Portable Computing Devices
12. Supporting Printers and Scanners
- The following concepts are covered in this lesson:
- Printer and Scanner technologies
- Printer and Scanner Components
- Installing Printers and Scanners
- Printer and Scanner processes
- Troubleshooting Printers and Scanners
13. Personal Computer Security Concepts
- The following concepts are covered in this lesson:
- Security Basics
- OS and Hardware Security
- Physical Security
- Wireless Security